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Got Questions?
We've Got Answers!

Explore our Frequently Asked Questions section for answers to common inquries about account setup, transactions, security, and more.

  • What is PAYSEY and how does it work?
    PAYSEY is a digital finance platform designed to simplify the way you manage and move money. Accessible from your mobile device, PAYSEY offers a range of features tailored to personal, business, merchant needs. Personal use PAYSEY allows you to send and receive money instantly, split bills with friends, and keep track of your spending—all from one convenient app. Whether you’re sharing rent, covering dinner, or gifting a friend, PAYSEY ensures every transaction is fast, secure, and hassle-free. For Businesses Here are just a few of the services we offer for businesses: Bill Payments, Cashless Payments, Group Payments, Track Business Growth, Payment of Government Fees and Taxes. For Merchants With Paysey, you can: Accept payments instantly, whether in-store or online, Set up automated recurring payments for bills, subscriptions, Benefit from real-time tracking of sales, cash flows, and overall business performance, Receive payments directly from customers or group payers such as employers for salary disbursements, Simplify your financial management with access to detailed business statements and transaction histories.
  • Can I use PAYSEY while traveling internationally?
    Yes! PAYSEY works seamlessly across borders, allowing you to send, receive, and manage money while traveling. Stay connected to your finances wherever you are.
  • Is PAYSEY safe to use?
    Absolutely! PAYSEY prioritizes your security with advanced encryption, fraud protection, and secure transactions, ensuring your money and data are always protected.
  • How do I send money using PAYSEY?
    Sending money is quick and easy! Just open the app, select the recipient, enter the amount, and confirm the transfer. It's that simple.
  • What is the meaning of Agents described?
    PAYSEY Agents are local representatives who help expand financial access by providing services like cash deposits, withdrawals, and account assistance in your community.
  • Are there any fees associated with using PAYSEY?
    No! PAYSEY is designed to be affordable and transparent, with no hidden fees for sending or receiving money.
  • Can I request money from someone?
    Yes, you can! With PAYSEY, you can easily request money from friends, family, or colleagues directly through the app.

Secure Way to Move Money

No hidden fees, designed for personal use, businesses, and merchants, it’s the smart choice for managing your finances.

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& many more

Your Go-To for Every Money Moment

Wherever life takes you, PAYSEY is the answer to make managing money easy, secure, and built around you.

Let’s Connect!
We’re Here to Help

Have a question, feedback, or need support? Reach out to us anytime using our contact form. Our team is ready to assist you.

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PERSONAL

Send and receive money instantly, split bills with friends, and stay in control of your spending—all from one app. Whether it's covering a coffee, planning a getaway, or just keeping track of your daily expenses.

It allows you to send and receive money instantly, receive cash, spend through our merchant networks; or make online payments, and keep track of your spending-all from one convenient app.

With additional features like budgeting tools and real-time notifications, it is your reliable companion for personal finance.

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Choose Your Card, Match Your Vibe

Almost Here! Soon, you’ll have the power to choose your perfect PAYSEY card design. Get excited—it’s worth the wait!

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PERSONAL

Send and receive money instantly, split bills with friends, and stay in control of your spending—all from one app. Whether it's covering a coffee, planning a getaway, or just keeping track of your daily expenses.

It allows you to send and receive money instantly, receive cash, spend through our merchant networks; or make online payments, and keep track of your spending-all from one convenient app

With additional features like budgeting tools and real-time notifications, it is your reliable companion for personal finance.

Find the Perfect Plan for You

Explore our options and choose the plan that fits your needs best—designed for flexibility, value, and growth.

Basic

Free

per
month

Basic money transfers,
Budget tracking tools,
Access to the agent network for cash transactions.

Regular

$10.00

per
month

All Free Plan features,
Competitive currency exchange rates,
Higher spending and withdrawal limits,
Priority customer support.

Pro

$16.00

per
month

All Regular Plan features,
Unlimited transfers and transactions,
Advanced budgeting and analytics tools,
Premium customer support,
Customizable spending controls and security features.

How PAYSEY Works for YOU

The architecture behind, ensures a smooth, secure, and affordable flow of funds, allowing you to manage finances from PAYSEY app.

User-Friendly Interface

The PAYSEY app is crafted with simplicity in mind, making account management easy and hassle-free. With an intuitive design, you can navigate your finances effortlessly, track transactions, and handle your account with confidence—all from one convenient platform.

Quick and Easy Registration

Start your journey with PAYSEY effortlessl through our streamlined sign-in process. With a few quick steps, you’ll be set up and ready to explore all that PAYSEY has to offer. We’ve designed onboarding to be smooth and intuitive, so you can dive right into managing your finances with ease and confidence.

Flexible Transactions

Start your journey with PAYSEY effortlessly through our streamlined sign-in process. With a few quick steps, you’ll be set up and ready to explore all that PAYSEY has to offer. We’ve designed onboarding to be smooth and intuitive, so you can dive right into managing your finances with ease and confidence.

Comprehensive Support

With PAYSEY, you can manage transactions in real time and effortlessly monitor all account activities. Stay up-to-date and in control of your finances with instant insights and a clear view of every transaction as it happens.

Who We Are and Our Values

About us

Paysey Payment Solutions is a forward-thinking Electronic Money Institute committed to building a comprehensive, scalable e-money ecosystem designed to empower the people of Afghanistan. Our mission is to bridge the gap between traditional financial services and the evolving digital economy, offering seamless, secure, and  convenient financial services tailored to meet the unique needs of individuals, businesses, and agents.

Vision

We are on a mission to build Afghanistan’s largest emoney ecosystem. Our vision is to connect Afghans across the country and beyond with merchants, businesses, developers, and an extensive agent network, fostering a digital financial landscape that enhances commerce, promotes economic growth, and empowers individuals.

Safety

Our platform prioritizes both seamless user experience and top-tier security. PAYSEY’s robust architecture is designed to provide a smooth, secure, and affordable way to transfer and manage funds, ensuring customers can confidently handle their finances right from their mobile devices. With PAYSEY, you can trust in safe, reliable transactions every time.

Choose Your Card, Match Your Vibe

Almost Here! Soon, you’ll have the power to choose your perfect PAYSEY card design. Get excited—it’s worth the wait!

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Security & features

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Users without smartphones can enjoy the benefits of our platform through USSD. With features like airtime purchases, balance inquiries, bill payments, and transaction history, we ensure inclusivity for everyone.

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Take control of your spending! Set personalized limits to manage your budget effortlessly. With custom spending caps, you stay in charge and on track, every month.

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Lost your card? No worries! With PAYSEY, you can instantly block your card with a single tap. Enjoy peace of mind knowing that your account stays protected until you’re ready to reactivate.

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You’ll always know what’s happening with your account, helping you detect unusual activity and keep your finances secure. With PAYSEY, peace of mind is just a notification away.

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PAYSEY makes currency exchange effortless, fast, and affordable. Whether you're preparing for a vacation abroad or managing cross-border transactions, our platform offers competitive rates and a hassle-free experience.

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Questions or need assistance? PAYSEY’s in-app chat puts support just a tap away. Connect with our team in real time for quick answers, guidance, or troubleshooting whenever you need it.

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From minimizing our carbon footprint to supporting sustainable initiatives, PAYSEY is dedicated to making a positive impact on the world. Join us in shaping a greener future, one transaction at a time.

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Access your funds whenever you need them with withdrawal feature. Whether it’s for daily expenses or an urgent need, you can withdraw money directly from your account at any time with ease.

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